nShift has introduced nShift Audit, an AI-powered tool designed to recover hidden freight overcharges through invoice verification. The product analyzes shipment data against carrier invoices to identify billing discrepancies that standard rate-only checks often miss.
A charge can appear correct based on the rate, yet be wrong for other reasons. A shipment might be billed after cancellation, the weight might not match the record, or a surcharge could apply for a service never used. nShift Audit compares the price to the tariff and verifies the charge against the shipment record to catch these errors.
The system reads and structures carrier invoices in multiple formats, including PDF, CSV, Excel, XML and EDI. This removes the need for a new mapping project for every file type. Once the first invoice in a new carrier format is validated manually, later invoices in that format process automatically.
Seven automated checks run against the tariff and shipment record. These include duplicate billing and mismatches in service level, billed weight, volume, price and surcharges. Identified discrepancies show the monetary impact and a plain-language explanation.
Discrepancies are displayed with their monetary impact and a plain-language explanation, while a built-in workflow prepares supporting evidence and tracks disputes and recovered amounts through to resolution.
Studies on freight auditing show recoveries from billing discrepancies typically fall between 3 and 7 percent of freight spend. For businesses already shipping through nShift, the shipment data needed for the audit is already in place. They can start with the first uploaded invoice without a separate integration project. Companies not yet using the platform can connect shipment data through its API.
The platform uses existing shipment data to create a new source of financial control. This approach allows teams to switch on the audit function themselves rather than relying on complex external systems. The depth of delivery data available to businesses has grown over the last three decades, enabling tools that turn operational records into financial controls.
Jurgen Leijdekker, CEO at nShift, said the tool helps protect the economics of shipping. “nShift Audit turns existing shipment data into a new source of financial control, one that businesses switch on themselves,” he stated.
Johan Hellman, chief product officer at nShift, noted the tool targets logistics and finance teams managing significant freight spend across multiple carriers. “Even small billing discrepancies can add up to meaningful recoveries,” he said.
Protecting margins through data analysis
Recovering lost funds directly impacts the bottom line. nShift Audit targets the hidden waste found in carrier billing. The tool provides a clear view of where money leaks out of the budget.
SME retailers often struggle to maintain healthy cashflow when operational costs erode margins. The ability to reclaim these funds offers immediate financial relief. This recovery capability supports sustainable growth by stabilizing the financial foundation of the business.
